Why Digital Freight Load Booking Improves the Shipping Network Efficiency and Flexibility The most of logistics managers' attention is currently focused on securing appropriate capacity and guaranteeing full freight loads inside the transportation network. Modern technology and innovation have made it necessary to replace old practices with digital booking and bidding possibilities. Members of the supply chain team can benefit from increased productivity, adaptability, and profitability, to name a few.   Poor customer service and manual books of freight loads are still prevalent in the industry. Less than 10% of freight loads are booked digitally by shippers and carriers, according to a number of recent publications and surveys. In the competitive and dynamic market of today, while traditional phone calls and emails were effective in the past, something greater is required. Manual bookings are difficult for clients, brokers, and shippers since they produce a number of problems:  – Excessive time spent waiting to hear back from someone. – More exposure to deceptive and price-gouging tactics. – Impossibility to estimate and forecast market trends and demand effectively. – Poor customer service from shipping partners as well as lost time from clients receiving manual help that is "expensive and time-consuming." – More […] read more